Hello Amazing MLC Instructors!
Here we go! It’s going to be an amazing weekend of skiing, riding and teaching. It’s going to be busy so it’s best to be teaching lessons anyway rather than standing in the public lane at the lifts! Please leave early and plan for traffic. Get a good night’s sleep and drink lots of water.
Don’t call in tired, or overslept, or missed the bus, or can’t find your uniform pants (don’t worry, we’ll get you another pair if we need to). Oh, and wear your sunscreen, eye protection and gloves all the time. Do call in if you’re actually sick. Don’t come to work if you’re sick.
Can you Work Tomorrow – Saturday 2/19?
If so, please reply all to this email to let us know you’re coming or send a text message to 541-378-4858 (just tap this on your mobile device)
It’s Hot Out – What Can I Wear other than my greens?
You may wear a Hawaiian shirt with your name tag as an alternate to your “greens.” If you don’t have a Hawaiian shirt, I have a few spares I can loan to you for the day in my office. Please don’t wear your personal starter jersey or short sleeve, solid blue, button down collared shirt as you uniform shirt – since that’s NOT what to wear. You can wear your green uniform tops (parka or soft shell) OR a Hawaiian shirt, or an official team member T-shirt – all with your name tag! Without the name tag, you’re not in uniform!
Check Dayforce Again!
Check your Dayforce assignment when you get here, as it might have changed since last night. Check what you’re assigned to do and know what time you’re supposed to be there. When you show up early for that assignment, your supervisor will be stoked. When you show up 5 minutes late, we start stressing and thinking you’re not coming. One awesome mentor I had said to me, “If you’re on time, you already late. Be early!”
Don’t Be a Leaver
What does that mean? Well, when your students (or you) take off your parka/coat because it’s hot out, please be sure to move the lift pass to a pants pocket. Many guests (and instructors) forget this critical move and leave their pass in the item of clothing they took off. Don’t be a “leaver” and leave your pass in the coat you took off. Boooo!
Safety Tips
Wear sunscreen. Wear eye protection. Wear gloves – yes, even when it’s warm out. Wear long sleeves – yes even when it’s warm out! Make sure your kids do the same. Also, make sure your kids are not overhearing. Parents think their kids need to bundle up ‘cuz they’re in the mountains and there’s snow on the ground, but sometimes it’s 50 degrees. Be mindful of this!
Sunday SnoBlasters in March
Want to work another 4 week SnoBlaster session? You know you do! March Sundays are the busiest they’ve been in 10 seasons. People want to come take lessons from you. We are expecting over 100 SnoBlasters on Sundays in March. If you can work the 4 Sundays in March, please let Shannon know. She’ll schedule you for the program!
Oregon Spring Break Camp – March 21-23
I know it seems a ways off, but it’s just around the corner! If you are able to work Monday, Tuesday and Wednesday March 21-23 for an awesome 3-day session of working with the same kids or adults, please reply all to this email and let us know you want to work Oregon Spring Break Camp. We have over 75 kids, 30 adults and 20 Freeride sign ups already and it’s over a month away!
Get More Tips!
How do I do that? Well, first off, give a great lesson focused on safety, fun and learning! Then, when you’re summarizing the lesson with what they learned and what they’ll learn in the next lesson be sure to hand out a Guest Satisfaction Survey with a Tip Envelope paper clipped to the Guest Satisfaction Survey. We have seen a huge increase in “guest education” because right on the tip envelope is a sticker (that you add with your full name) that says, “If your instructor did a good job it’s OK to tip them. Common tip amounts are 10-15% of your lesson cost. They will appreciate it. Thank you!”
Looking forward to seeing you this weekend to enrich your own life and the lives of others!
Tyler
p.s. What about the FREE Beer message? Well, if you made it this far – which was the point of that headline – I may have some cold beverages at my car in the parking lot at the end of the day (for those 21 and older).
